Clinical Administration Officer

Job description

The Hobart Clinic is changing! With a new Strategic Plan, an experience Board and CEO and a new Executive Team, we are excited about our future and looking to recruit capable and committed people to our team who want to help us achieve our vision of providing Life Changing Care . About the Clinical Administration Officer role The primary purpose of the Clinical Administration Officer role is to be the first point of contact with patients, their families, consumers, and external stakeholders and plays a crucial role in ensuring the smooth operation of administrative and billing processes. The Clinical Administration Officer role has two key areas of work: 1. Patient Liaison: - Utilise well-developed interpersonal and telephone communication skills to confidentially manage incoming calls, information, responses, and follow-ups for individuals using clinic services. - Approach clients with a calm and compassionate manner. - Manage sensitive information with the highest level of confidentiality and integrity. 2. Clinical Administration: Permanent, full time roles are available. Part time and casual roles may be considered. - Undertake a range of administrative tasks that support the or...