VIP Lounge Representative - Steady Extra (Paris LV)

Job description

As a VIP Lounge Representative, you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP Lounge Representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP’s. Additionally, VIP Lounge Representatives are resources for all guest questions and are empowered to assist VIP’s when resolving any guest concerns. - Process check-in and check-out transactions for VIP’s - Assist VIPs with questions about the city and property - Assist VIPs with booking dinner, show, etc.... - Assists with guest service recovery - Always Maintains an Upbeat and Positive attitude - Responsible for being aware of current events in the hotel to assist VIP’s - Acts a liaison on behalf of the guest to expedite guest requests - Maintains a professional and courteous attitude towards all guests (internal and external) - Anticipating guests’ needs and guest expectations - Must be 18 years of age or older - Strong Interpersonal and communication skills. - Proficiency in a second language would be beneficial. - Self-starter with strong problem-solving ability ADDITIONAL REQUIREMENTS: Disclaimer : This is...