Front Desk Host

Job description

Qualifications: Job Summary You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions. Responsibilities: - Outstanding customer service and problem-solving skills - Confidence when recommending memberships, packages, and product - The ability to prioritize and multi-task within a fast-paced environment - Initiate tasks and perform duties without direction - Excellent communication skills and be able to work with a wide range of personalities - Superior organizational skills - Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts - Provide high-level customer service and hospitality to clients - Educate clients on current promotions, memberships, packages, and future appointments - Assist with re-stocking products - Help with daily shop tasks and projects - Maintain a positive attitude and take initiative. - Work as a cohesive team with all Heyday staff members - Assist with the training and coaching of new hire...