Manager of Patient Access Services ED & Main Admitting

Job description

POSITION SUMMARY: Under the general direction from Boston Medical Center Health System Patient Access leadership, the Manager, Patient Access Services provides strategic leadership and oversight for the daily operations of the patient access team, the Emergency Department, Labor & Delivery, Main Admitting, Surgical Day and Pain Clinic. This role is responsible for establishing and maintaining departmental standards, ensuring operational efficiency, and promoting high-quality patient experiences while safeguarding the accuracy of patient records. The manager plays a critical role in optimizing patient access workflows to support organizational goals. Position: Manager of Patient Access Services ED & Main Admitting Department: Patient Access Services: Schedule: Full Time: ESSENTIAL RESPONSIBILITIES / DUTIES: Provide leadership and strategic direction for daily operations of Patient Access Services, ensuring efficient workflows and alignment with organizational goals. Manage staff performance and productivity, including registration, insurance verification, and co-pay/co-insurance collections, to consistently meet department standards. Develop, mentor, and provide ongoing education to...