Retail Supervisor

Job description

What you'll bring to the team 🎉 Retail Supervisor – LEGOLAND Discovery Center New Jersey 🏰 About the Role: Are you ready to lead, inspire, and have fun while doing it? 😎 As a Retail Supervisor at LEGOLAND Discovery Center New Jersey, you’ll be the front-line hero driving an unforgettable retail experience for our guests! 🛍️ You’ll oversee daily operations, mentor your team, and even step in as Duty Manager a few times each week. Your goal? Deliver world-class service, keep operations running smoothly, and make every guest’s day magical! ✨ If you have a passion for retail 🛒, a flair for leadership 💪, and maybe even a soft spot for LEGO 🧱, we want to meet you! Qualifications & Experience: What You’ll Do: Lead the Retail Team on the floor, providing example-based, shoulder-to-shoulder leadership 👥 Deliver top-notch guest experiences while meeting or exceeding KPIs and Mystery Visit targets 🎯 Support training, coaching, and development for the Retail Team 📚 Collaborate with the Retail Manager on schedules, merchandising, and inventory control 📊 Serve as Duty Manager 2–3 shifts per week, overseeing operations across the attraction 👑 Motivate, mentor, and give feedback to your team, keep...