Customer Onboarding Manager

Job description

Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role: We’re looking for a Customer Onboarding Manager to be the friendly, knowledgeable face of our implementation process. You’ll serve as the first point of contact for customers after purchase, guiding them through onboarding, training, and early adoption to set them up for long-term success. Through meaningful conversations, personalized training, and proactive communication, you’ll help customers learn the ins and outs of CompanyCam and see immediate value from our platform. This role is perfect for someone who’s passionate about customer experience, thrives on...