Pit Clerk

Job description

To share the team’s commitment to greet every guest, market the Total Rewards program, promote Caesars Entertainment Inc. products and services, and to provide quality support of dealer and supervisor efforts to create service which creates a great guest entertainment experience. Greeting new players as they arrive and accommodating any obvious needs. Facilitates new Total Rewards sign-ups and ensure tracking cards are printed and delivered to the appropriate supervisor(s). Invokes our Service Recovery Initiative as appropriate. Helps and assists co-workers toward common goals related to great guest service. Prints markers to allow guests with a credit line or front money to obtain chips for gaming purposes and to redeem markers; also assists with Global Cash transactions. Provides and prepares Reg. 6A paperwork or rating slips, documenting player gaming activities. This includes, but is not limited to CTRs, MTLs, W2Gs, aggregate W2Gs, dockets and markers. Initiates, prepares and takes marker transfers to Main Cashier. Prepares and completes paperwork for marker redemption to document credit/cash transactions. Inputs manual player tracking information into the computer system to in...