CRC- Intake Specialist

Job description

Description Summary: Under the supervision of the Community Resource Center Director, the Intake Specialist position is responsible for several administrative tasks which align with department programs. This position holds a relatively high degree of independence within the framework of the department’s standard operating procedures. The Intake Specialist plays a key role in the department by providing a safe, welcoming and positive environment for staff, clients and visitors. The individual must display initiative, attention to detail, creativity, organization and strong computer skills. Essential Functions: - Welcome all clients & visitors in a friendly and professional manner. - Screen clients through our database intake form and make appropriate referrals. - Provide general case management and support based on client needs. - Answer all hotline incoming calls, promptly, efficiently and in a courteous manner. - Route incoming calls, take/send messages accurately and follows up in a timely manner. - Provides clerical support to management staff including, but not limited to- typing, filing, and translations. - Order all necessary materials for staff such as office supplies, copie...