Office Supervisor

Job description

Description GENERAL SUMMARY: The Office Supervisor oversees and manages the daily activities of the front office staff to ensure efficient operations and service delivery including training the front office staff, addressing staff issues and conducting performance reviews. This role also oversees the financial aspects of the front area such as daily charges, banking/end of day deposit procedure and authorization and referrals. Manages record keeping and ensures educational pamphlets and service brochures are current and readily available for patients. ESSENTIAL JOB FUNCTION/COMPETENCIES: Responsibilities include but are not limited to: - Assists in new hire interviews and is responsible for on-going training for staff based on job functions. - Supervises Front Office Staff ensuring proper scheduling and Front Desk coverage at all times. - Maintains staff schedules and monitors/controls overtime. - Oversees time and attendance/payroll activities for staff. - Works with Front Office Staff to resolve any issues and concerns. - Assists Front Desk Manager with conducting staff performance reviews. - Provides information to the Front Desk Manager for use in evaluations, disciplinary acti...