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Legal Receptionist & Switchboard

RICOH · Nashville, Tennessee, US

Legal Receptionist & Switchboard POSITION PROFILE Provides exceptional customer service to the firm by performing a variety of job duties and responsibilitie...

Job description

Legal Receptionist & Switchboard POSITION PROFILE: Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services. Job Duties and Responsibilities · Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach · Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times · Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level. · Engages in company and community service events or firm initiatives, philanthropies · Performs light clerical/admin asst duties: o Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required. o Prepares documents, maintains files and calendars, schedules ap...