Control Room Coordinator

Job description

We are seeking a Control Room Coordinator to play a critical role within our Control Room operations, supporting the triage, coordination and management of faults, alarms and asset failures across the Northern Assets network (NCX, M2 and LCT). Embedded within the Control Room environment, this role ensures maintenance-related issues are accurately assessed, prioritised and converted into high-quality work orders, supporting safe operations, timely responses and excellent data integrity. Key responsibilities: - Acting as the central point for triaging system-generated faults and alarms within the Control Room - Working closely with Control Room Operators to interpret, confirm and troubleshoot faults - Applying structured triage and criticality frameworks to determine priority, response timeframes and responsible teams - Raising and managing Work Orders in Maximo, ensuring accuracy in asset selection, failure coding and fault descriptions - Coordinating work allocation to internal maintenance teams and subcontractors - Identifying duplicate or repeat faults and linking related work orders where required - Monitoring open work orders, responding to KPIs and escalating high-risk or ove...