BMG Customer Journey Expert - Product Area Customer Administration

Job description

As a Customer Journey Expert (CJE), you will contribute to Bank Mendes Gans (BMG) becoming the bank which provides top notch services and products for our customers in Netting and Cash Pool. Together with the Product Owner, you lead and manage the end-to-end customer journeys from design to development and implementations in this field. The core in these journeys is not about what BMG wants to build, it is about what value we want to deliver to our customers. Bank Mendes Gans (BMG) as an organization BMG is a niche bank for liquidity and information management services, providing customized global liquidity management solutions for multinational corporate companies around the globe. BMG serves its multinational client base with an integrated range of liquidity and information management services supported by a high level of professionalism and personal service. BMG is a full subsidiary of ING and is part of ING Wholesale Banking. BMG Company culture: - A customer centric and result driven mentality with professional, high-quality standards - An organization that values initiative and entrepreneurship - A true hands-on mentality - An informal working environment Your work field: As...