Business Solutions and Operations Analyst
BGIS · Ottawa, Ontario, CA
Who We Are BGIS is a leading provider of customized facility management and real estate services.
Job description
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com SUMMARY: The Business Solutions and Operations Analyst is accountable for data verification, reporting and analysis, system configurations, business requirements gathering, RealSuite enhancements, Data Integrity and operational analytics. KEY DUTIES & RESPONSIBILITIES: - Provides Account Operations & Systems support to BGIS Clients and Client Account Team Members - Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations - Recommends solutions and implements appropriate actions for issues - Continuously seeks ways to gain...