Sr. Director, Global Customer Success

Job description

Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. Learn more at www.veracode.com , on the Veracode blog , and on LinkedIn and Twitter . As the Sr. Director of Global Customer Success, you will be a pivotal leader within our organization, responsible for transforming and scaling our Customer Success team to deliver exceptional, tangible outcomes for our clients. You will leverage your technical expertise, collaborative approach, and data-driven mindset to enhance customer satisfaction, retention, and growth. Your keen understanding of market trends and ability to implement innovative strategies will be crucial in ensuring our customers derive maximum value from our products. Key Aspects of the Role: Driving Customer Success Outcomes: - Increase renewal rates and reduce churn. -...