Shift Leader

Job description

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Shift Leader Dunkin’ Donuts Shift Leader Job Summary Summary: Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Include: - Maintain Operational Excellence - Support a respectful team environment - Communicate shift priorities, goals and results with team members - Support the training of crew members as requested - Provide coaching and feedback to crew members - Work in a Team Environment - Create and maintain a guest first culture in the restaurant - Resolve guest issues - Ensure Brand standards, recipes,...