Medical Assistant – Back Office (Temp)

Job description

Primary Accountability The Medical Assistant – Back Office is responsible for supporting efficient patient flow while performing various aspects of the back office patient visit. This position will function within their scope of practice. Description of Primary Responsibilities: - Responsible for supporting and monitoring patient flow in the back office. - Scrubs appointments in advance to ensure necessary information is available for patient visit. - Assists in the distribution of patients, including walk-ins. - Keeps patients informed of wait times and ensures patients are properly flowed in system. - Schedules patient appointments. - Follows-up on “no-show” appointments and ensures messages and requests are responded to accordingly. - Understands general front office workflows and is able to step in to support the front office when needed. - Responsible for performing various aspects of patient visit. - Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories. - Obtains vital signs and patient data. - Initiates the follow-up of specialty care referrals and services per policy. - Supports dispensary relate...