Equity Trading System Support Analyst

Job description

About the Role The Equity Trading Support Analyst provides front-line trading application support for our Institutional Equity Trading desk, working closely with sales traders, principal traders, program traders, and the electronic desk. This role partners across Baird, including Risk, Compliance, Regulatory, and Operations, to deliver reliable and effective trading technology solutions. The ideal candidate thrives in a fast-paced, high-pressure environment and demonstrates strong problem-solving, prioritization, and communication skills. The Impact You'll Make: Provide real-time support for critical equity trading systems and desks in a fast-paced, time-sensitive environment, quickly diagnosing and resolving issues impacting trading workflows Serve as a subject matter expert on trading systems, client and street connectivity, messaging platforms, IOIs/ATs, and end-to-end trade workflows, including access and entitlement controls Proactively partner with traders to maintain and continuously improve service levels, delivering clear status updates to management and key stakeholders Support system upgrades and enhancements, including UAT testing and collaboration with product owners a...