Collections Specialist

Job description

The Brattle Group, a privately held, global economics consulting firm, is looking for a Collections Specialist to join our Boston office. The Collections Specialist is responsible for managing an assigned accounts receivable portfolio and ensuring timely collection of outstanding client invoices. This role partners closely with Project Managers, Billing, and directly with clients to resolve payment issues, reduce aging balances, and support the firm’s cash flow objectives. The position requires strong organizational skills, attention to detail, and the ability to communicate effectively in a professional services environment where client relationships are a priority. Some of the day-to-day responsibilities of this role include: - Monitor and manage an assigned portfolio of client accounts to ensure timely payment of invoices - Perform consistent follow-up on outstanding balances through established internal and external channels - Review accounts prior to outreach to confirm accuracy of open balances, billing details, contract terms, and client contact information - Research and assist in resolving billing discrepancies, disputes, and short payments - Maintain detailed collection n...