Administrative Support I

Job description

The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor. Essential Job Functions: - Assemble and audit route paperwork for the next day - Answer inbound phone calls - Ability to handle customer issues - Contact vendors on inbound damage or replacement orders - Respond to email in a timely manner - Address pending orders - File paperwork - Strong customer service skills required - Act in a professional and an appropriate manner - Assist in the processing of inbound delivery teams - Monitor the delivery routes of the course of your shift - Assist in the track route progress, as needed; call Drivers every hour to address issues as needed - Call customers to obtain their feedback regarding their delivery experience - Assist in the completion of POD packets that are available at the warehouse - Responsible for the closing reports on a nightly basis - Works well without direct...