Account Manager

Job description

About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support. About the Role: We're looking for an expert Account Manager to manage a portfolio of our largest B2B relationships. You will work with your peers on the Customer Success team and your Manager to develop and execute repeatable tactics for onboarding and managing ongoing relationships with the businesses in your portfolio. Your north star is to drive Rho product adoption for your clients at scale, allowing you to grow your customers' revenue and maintain high retention. In this role, you will work highly collaboratively with your teammates on the Success team and cross-functionally with the Product and Customer Service teams. Responsibilities: Manage, retain, and expand existing client relationships in our middle-market, VC-backed start ups, and commercial segments. Strategically collaborate with the Account Executive Team (Sales) to efficiently and effectively hand off and onboard new clients. Build and nurture relationships with key accounts to understand and address their...