Part-Time Business Assistant

Job description

Title: Part-Time Business Assistant Salary Range: $18.00/hr: Contract Term Length: Not Applicable: Standard Hours: 24 hours per week Work Location: On-Site: FLSA Status: Non-Exempt: College: West Kentucky Community & Technical College Campus Location: West Kentucky Community & Technical College Department: Business Services: Job Summary: The Part-Time Business Office Assistant supports the Business Office by assisting with student account outreach and payment solutions. This role involves contacting students regarding past-due balances, providing accurate account information, and assisting with payment plans and payment options. The ideal candidate is professional, detail-oriented, and comfortable working with sensitive financial information while providing excellent customer service. Job Duties: Student Account Outreach - Contact students via email, phone, or text regarding past-due balances - Provide accurate information on account balances, deadlines, and next steps - Maintain a professional and respectful tone in all communications Payment Support and Solutions: - Assist students with establishing payment plans - Explain available payment options - Support students in resolving...