Ambassador FT

Job description

Job DetailsJob Location: Casino - Tuolumne, CA 95379Position Type: Full Time SUMMARY: Responsible for attending to and accommodating Casino player needs pertaining to Players Club enrollment and subsequent transactions while extending excellent Guest service. Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to) Facilitates Players Club duties in a proficient and professional manner. Monitors slot tracking system to identify and enroll new Players Club members. Ensures Player enrollment and processing is handled accurately, efficiently and professionally. Meets department goals and quotas set by department Manager. Maintains a constant awareness of all Casino services, promotions and events. Facilitates weekly slot tournaments. Responsible for onsite operations of bus program including the greeting, checking in/out of Guests and paperwork. Assists Casino Hosts including comps and Hotel/RV Park reservations. Assists with special events and slot/kiosk promotions. Presents a positive attitude to all Casino Guests. Interacts with Guests using highest level of Guest service skills. Responds to Guest inquiries through varied means of both...