Representative - Inside Sales

Job description

As an Inside Sales Representative, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. Reports industry trends, competitive pricing and customer feedback to management. Qualifications: ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** - Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. - Increases orders by suggesting related items, explaining...