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Security Support Technician

Quicken Loans · Detroit, Michigan, US

The Security Support Technician identifies weaknesses, troubleshoots issues and facilitates repairs of the Rock Family of Companies physical security systems...

Job description

The Security Support Technician identifies weaknesses, troubleshoots issues and facilitates repairs of the Rock Family of Companies physical security systems. This requires a fundamental understanding of networking and electronics. The primary systems that this person deals with are IP security cameras, IP intercoms, and burglar alarms with central station and two-way radio systems. About the role: Perform some management duties within the Security Technology group Identify, quantify and prepare total solutions for security and safety risks and enhancements Manage, oversee and review the design of security systems and their implementation Act as system manager for all installed security systems Oversee a formal process improvement program for services Provide measurement reports to senior management Identify and manage contractors for outsourced projects Provide project management, direction and innovation in the areas of strategic planning, risk assessment, technology enhancements and configuration control of security systems on special projects as assigned Oversee process improvement programs related to security system enhancements Review and provide project oversights on the des...