Commercial Customer Support Representative

Job description

“Come as you are” Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. Your Opportunity: Start working as a Commercial Customer Support Representative at team.blue , a leading player in online services. Team.blue offers products and services such as hosting, domain names, professional email solutions, and websites. As a Commercial Customer Support Representative , you will be the face of team.blue . You will answer customer questions and advise them on additional services or products that will enhance their experience, helping them get the most out of our services. For this role, you must have an affinity with IT and a commercial mindset, so you can actively advise customers and identify cross-selling and upselling opportunities. What your day looks like: After a cup of coffee, you open your email and check for any new developments or replies from customers you've spoken to before. Then, you start the day with a short team stand-up. Here, successes are shared, lessons learned are discussed, and the daily goals are agreed upon. After that, you get to...