Supervisor - Service Operations Data Solutions

Job description

Our headquarters in Sacramento contains the core functions that support our mission to deliver financial solutions with value, convenience and exceptional service to our members. Job Title: Sup - Service Operations Data Solutions Status: Exempt Reports to: Director - Servicing Transformation Department: Operations Continuous Improvement Job Code: 12026 Pay Range: $103,100.00 - $115,000.00 Annually WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You lead a team of Data Solutions Analysts by providing hands-on guidance, prioritization, and quality oversight to deliver accurate, timely, and actionable analytics that support Service Operations and improve member outcomes. You are a data-driven people leader who combines strong analytical expertise, data governance discipline, and technical fluency to translate complex business needs int...