Team Lead

Job description

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT - Supports the Store Manager in recruiting, hiring, and retaining top talent - Supports the Store Manager in creating and maintaining a succession strategy - Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. - Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports. CUSTOMER EXPERIENCE: - Cultivates an environment of genuine customer connection - Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values - Facilitates an energized pace, positive service environment and team development - Delivers high-qu...