Aquatics Manager

Job description

We’re seeking an experienced Aquatics Manager to lead our in-park aquatic team, champion safety, and create unforgettable surf experiences for every guest. A Snapshot of the Role: The Aquatics Manager is responsible for leading all in-park aquatics operations. This role involves directing Aquatics Team Leaders, Lifeguards, and Surf Guides to ensure the highest standards of safety and guest service. The role plays a crucial part in driving operational safety, regulatory compliance, and delivering an exceptional customer experience. - Lead all aquatics operations, ensuring safety, efficiency, and world-class surf experiences. - Manage, mentor, and develop a high-performing team of Lifeguards, Surf Guides, and Team Leaders. - Plan and oversee rosters, timesheets, payroll, qualifications, and compliance across the aquatics department. - Drive operational excellence through process improvements, reporting, and budget management. - Champion guest safety and service standards, partnering with the Group Safety Manager to enforce protocols. - Conduct audits, inspections, and maintain regulatory compliance for all aquatic operations. - Represent URBNSURF, fostering a positive culture and del...