Assistant Community Association Manager

Job description

Job Summary: An Assistant Community Manager is responsible providing clerical and administrative support to the lead Community Manager(s). The Assistant Community Manager is the liaison to the lead Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office. Job Duties & Responsibilities: Duties include but are not limited to:  Field and respond promptly to the majority of homeowner inquiries via phone, e-mail, work order, letter, and/or in person.  Interact with vendors and assist with addressing emergency requests as necessary  Update notes within homeowner accounts in C3 (Complete Control of Communities) of all conversations/correspondence with homeowner.  Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages.  Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc.  Assist in preparing annual disclosure packages, annual meeting notifications, and annual financ...