Front Desk Supervisor

Job description

Front Desk Supervisor - Beautiful location on the Elizabeth Quay waterfront - 5 minutes walk from Elizabeth Quay station and close to public transport - Free Employee Duty Meals - Free breakfast cereal, coffee and tea throughout the day - Discounts on hotel rooms and food and beverage with Marriott Internationally - Discounts on retail venues around the location - Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave - Recognition and wellbeing programs - Training and Career Development opportunities within an international brand - Laundry Benefit - Employee activities and celebrations throughout the year About the Role: Duties: - Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. - Set up accurate accounts for each guest according to their requirements. - Enter Marriott Rewards information and ensure rates match market codes, document exceptions. - Secure payment prior to issuing room key, verify/adjust billing. - Compile and review daily reports/logs/contingency lists. - Complete cashier and closing reports. - Supply guests with directions and property information. - Acco...