Customer Service Officer - File Preparation

Job description

Company Description mlcoa is an established premier provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Client Services Officer, who is a skilled Customer Service Administrator, Medical Receptionist or Document Coordinator who might be seeking a change. Reporting to the Operations Manager, you will be responsible for supporting our consultants by coordinating and preparing the file material and patient information for the upcoming appointments for a portfolio of consultants. You will also be responsible for assisting customers through the provision of advice and arranging suitable appointments where needed with our extensive specialist consultant team. As a member of a client services team provide a range of high quality, client and consultant focused business administration support for the provision of independent medical services. Job Description: Responsibilities will include but are not limited to: - Collection, preparation and delivery of patient file materials to a portfolio of consultants - Preparing file materials...