Office Supervisor

Job description

Job Description We’re looking for a bright, energetic Office Supervisor to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Pay : $17.50/hour. Schedule : Schedule may vary, our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. This is your Opportunity to: - Supervise and perform all functions in the Guest Services Office. - Assist with duties required of the Office Coordinator as needed - Communicate and train any changes to company policy and procedures for the Guest Service Office. - Ensure the Guest Service Office is always staffed sufficiently. - Answer incoming calls, distribute calls/messages, and manage store voicemail. - Handle customer complaints, initiate and follow up on existing customer service tickets. - Complete daily opening and closing procedure checklists - Maintain office supplies and office machines. - Perform regular audits of the store operations as stated in the Quarterly Audit Checklist. - Assist manager with inventory. - Process AP functions: merc...