Team Member

Job description

Team Member ROLE SUMMARY: Key Responsibilities (what TMs do) Step Change Thinker Needs little guidance in solving problems Know How Builder Trains on their core position using the Learning Zone People Grower Role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within their restaurant Demonstrates take the hill teamwork with fellow team members by helping others when they need it Believes in all people by treating others fairly and with respect Recognizes others for a job well done Demonstrates positive energy at all times Team Member (CONTINUED) Key Responsibilities (continued) Action Driver Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize , Satisfy, Thank) Greets each customer with a smile Creates a winning experience for every customer Goes for breakthrough results by suggestive selling Knows restaurant and shift goals and works to achieve them every day Follows food & safety procedures and reports any issues to the Manager on Duty and/or RGM Intentionality to Lead Focuses on achieving excellence in current role as a fou...