Contact Center Representative

Job description

Old Republic Risk Management (ORRM) is currently seeking a Contact Center Representative to join its Claims Team at our branch located in Brookfield, WI home office. WHO ARE WE?: Old Republic Risk Management (ORRM) serves the casualty needs of large corporate and group clients across industries that power the North American economy. Through our unbundled claims and risk control business model, we have pioneered the alternative market approach to insurance risk management. Since the early 1950s, ORRM has partnered with Fortune 500 companies and major public and private organizations, delivering innovative solutions for complex risk challenges. Our expertise spans large deductibles, self-insurance, and captive programs—making us a trusted leader in the industry. At ORRM, the Contact Center Representative plays a critical role in supporting claims operations and delivering exceptional service. In this position, you’ll serve as a key point of contact for clients, partners, and internal teams—ensuring every interaction is handled with professionalism, empathy, and accuracy. If you thrive in a fast-paced, multitasking environment and enjoy problem-solving, this is your opportunity to gro...