Guest Service Desk Clerk

Job description

Location : Name Hales Corners Position Type: Part-Time Company Overview: ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Job Summary: Join our Festival Foods team as a Guest Services Clerk! Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager: Job Description: What You’ll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: - Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and resolving complaints in a friendly, professional manner—whether in-person, by phone, or electronically. - Ensure Smooth Operations: Accurately and efficiently process transactions, maintain cash and media at the Service Counter, and manage tasks like cashier tills distribution and addition...