Medical Receptionist

Job description

Description Job Summary: Medical Receptionists are the first contact all patients will interact with will be with the Medical Receptionist. You must treat people with respect and compassion. You are expected to be friendly and helpful and always remember that we deal with patients and they are our customers. It is important to remember that many of these people are sick and/or seeking help. It is your job to ensure their journey to LA CENTA is comfortable and convenient and provides a great first impression. Job Duties and Responsibilities: - Welcomes and greets patients and visitors, in person or on the telephone; answering or - referring inquiries. - Verifies insurance/eligibility information and ensures appropriate forms are signed and - dated. - Verifies patient demographics and insurance information when scheduling appointments. - Optimizes patients' satisfaction, physician time, and treatment room utilization by - notifying back office staff when patients have arrived (if applicable). - Prepares lab requisition forms as requested by physicians (if applicable). - Scans Radiology and Lab requisitions to patient files (if applicable). - Records outcome of reminder calls made to...