Dealer Performance Metrics Manager

Job description

The Dealer Performance Metrics Manager owns the analytical spine of the Dealer Performance function. This role is responsible for building and maintaining the diagnostic capability that makes the entire intervention model work — ensuring that the outputs the field team receives are causal, prioritized, and actionable rather than descriptive dashboards that require field judgment to interpret. The Analytics Lead oversees a team of specialist analysts, each owning a distinct performance dimension across the entire dealer network, and is accountable for the quality, consistency, and operational relevance of everything the analytics function produces . Hold the matrix relationship with the T3 Dealer Co-Op Marketing team KEY RESPONSIBILITIES: Analytical Framework Development: - Build and own the causal diagnostic framework that distinguishes dealer-controllable performance factors from market, product, and competitive environment factors — ensuring interventions are aimed at the right place - Develop and iterate the root cause scoring methodology that produces a weighted causal profile for each dealer, driving intervention type and sequencing recommendations - Establish the peer benchma...