Assistant Guest Service Mgr FT

Job description

Overview Come grow with grocery at Kj’s Market! We’re not like other grocery stores – We Create Smiles! Plus, we’re family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU! Benefits for Now and Your Future: - Weekly Pay - Paid Time Off - Medical, Dental, Vision - Short & Long-Term Disability - Employee Assistance Program RETIREMENT: - 100% Company Funded Pension - 401K Responsibilities: 1. Maintenance of Guest Service Standards a. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times. b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list. d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally. e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts...