D365 Administrator

Job description

Who we are: Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. Reporting directly to Senior Director Retail Services within the Information Technology department, the D365 Administrator is responsible for collaborating with internal teams and external vendors to ensure the stability and effectiveness of the D365 environment. Duties include overseeing day-to-day support operations, managing and leading a team of analysts or support engineers, serving as the primary escalation point for D365related issues, supporting users by addressing system needs, and maintaining ITILaligned support practices. Visual Comfort Offers: - Work-Life Balance: Monday – Friday, 8:00am – 5:00pm - Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. - Paid Time Off: Gene...