Receptionist - Comm

Job description

Job Title: Community Receptionist Department: Administration Date Revised: 8/13/2024 Reports To: Director of Business Administration FLSA Status: Non-Exempt Job Code: 4008 Job Summary: The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Principal Duties/Responsibilities: Accounting - Assists Administrative Assistant/Executive Director as appropriate Compliance and Safety: - Competently responds to all emergencies as directed - Demonstrates basic understanding of emergency call system and nurse paging system Communication: - Greets visitors immediately upon arrival - Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Customer Service: - Determines visitors needs in a timely manner - Offers refreshments (coffee, water,...