Account Manager, Inside Sales, US

Job description

POSITION SUMMARY: The Inside Sales Account Manager is responsible for selling MSD’s products and services. The incumbent will utilize business by phone principals to interact with customers, to include, but not limited to, laboratory scientists and directors, principal investigators, medical directors, and executives. The incumbent will also develop revenue through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. DUTIES AND RESPONSIBILITIES: o Cold-call prospects that are generated by external lead generation sources; o Penetrate all targeted accounts and radiate sales from within client base; o Handle inbound, unsolicited prospect calls and convert them into sales; o Overcome objections of prospective customers; o Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports. o Set up and deliver sales presentations, product/service demonstrations, and other sales actions; o Assist in creating RFP responses to potential clients; o Support marketing efforts such as trade shows, exhibits, and other events; o Coordinate customer tra...