Executive Business Professional - LaGrange

Job description

Job Description: ESSENTIAL JOB FUNCTIONS Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to explain and assist client in signing intake forms; and handling difficult customer service interactions, either face-to-face or by telephone. Enters various client data in electronic information system (e . g ., client demographics), client eligibility information and enters other program-specific data (e . g ., grants) in various databases. May provide HIM related support to the Health Information staff, as needed . Files and maintains a variety of correspondence, records, reports, and other documents, related to site’s operations . Performs var...