Patient Liaison Scheduler- Hematology 20 hours weekly

Job description

Patient Liaison Scheduler- Hematology 20 hours weekly 260000X3 Description The Patient Liaison Scheduler creates a customer‑focused environment that supports the unique needs of patients and families. This role serves as a central liaison between families and staff, coordinating and delivering non‑medical services—such as clinic appointment scheduling, transportation assistance, and general support—to ensure a seamless, patient‑centered experience. Responsibilities include scheduling, pre‑certifying, verifying, and documenting procedures as needed; collaborating to resolve access and care‑coordination barriers; and enhancing resource awareness across all clinic locations within the department. The Patient Liaison Scheduler leverages patient feedback and experience scorecards to drive continuous improvement and works closely with parents, referring provider offices, and internal CNMC departments to ensure families feel informed, connected, and supported. And additional operational and administrative support as needed. Department- Hematology, Part-Time 20 hours weekly Qualifications: Minimum Education High School Diploma or GED (Required) Minimum Work Experience: 3 years Healthcare,...