ServiceNow Developer

Job description

Your Role 12 Month Fixed Term Contract Main Reponsibilities: Monitor the incident, problem and service requests queue ensuring ticket resolved/ fulfilled on time and within SLA. - Perform regular patching and monitoring, and annual platform upgrade ensuring service is always available and supportable. - Develop, test and implement solutions in the ServiceNow platform based on Business Requirement Specifications - Work closely with business analysts & project managers to provide guidance and a subject matter expert recommendation. - Execute technical solutions in capacity as a ServiceNow consultant; taking responsibility for the end-to-end delivery of the ServiceNow bases solutions, from conceptualization to configuration and enhancement of the ServiceNow platform as well as release management and implementation. - Provide development and customization of ServiceNow including but not limited to screen and form design, workflow development, dashboard and report configuration, data imports, integration with internal and external systems and other third-party software, scripting. - Proactively identify areas that require improvement and propose solutions to address them; input into the...