Service Advisor - Momentum Volkswagen

Job description

Company Description Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Momentum VW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Compensation (Draw / Commission): - Performance-based earnings range: $60,000 to $110,000+ / year Job Description: Summary: As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities: - Greet customers in a friendly and professional manner. - Listen to customers' concerns and accurately document their vehicle issues. - Provide detailed explanations of recommended services and repairs. - Communicate estimated costs and obtain customer approval fo...