Showroom / Customer Service Representative

Job description

Showroom / Customer Service Representative Location: Spokane Valley: Pay: $17.13–$20.00 DOE + Commission + Benefits Employment Type: Full-Time Regular Schedule: Tuesday–Friday: 10:00am–7:00pm Saturday: 8:00am–5:00pm Important: Hours will vary during home shows, special events, and peak seasons. Availability to work weekends to cover home shows is mandatory. About the Role: NW Bath Specialists is looking for a reliable, high-energy Showroom / Customer Service Representative who enjoys working with customers and wearing multiple hats. This is a front-facing role that combines phone work, showroom assistance, and event support. If you’re flexible, coachable, and customer-focused, we’ll train you to succeed. Responsibilities: Qualifications: - Handle inbound and outbound customer calls - Greet and assist customers in the showroom - Schedule in-home consultations and follow up with leads - Maintain accurate records using CRM software - Provide excellent customer service from first contact to appointment - Act as a jack of all trades , assisting with call center tasks, showroom needs, and events - Work required home shows and special events as scheduled - Experience with inbound and outb...