Customer Experience Agent

Job description

Why us? Remote flexibility, we trust our team and we are goal oriented Competitive salary in accordance with candidate experience, alongside our flexible retribution system (restaurant vouchers, transport, etc.) to get the most out of your salary Wellness and benefits plan to take care of your physical and mental health, including gympass and access to mental health programs Day off on your birthday, we celebrate it with you Training budget, company events and team building activities. A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth An open corporate culture with plenty of room for new ideas and impulses People. Work with talented, committed and supportive teammates International work environment with more than 16 nationalities No politics or bureaucracy. Only a great environment for you to achieve your best work Your mission: Provide friendly and efficient service to the worldwide Spotahome community. Be the first point of contact to handle and resolve customer complaints. Address emails and phone calls from users that are not having a good experience and need assistance, including urgent...