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Privacy Incident Process Analyst

JPMorgan Chase & Co. · Columbus, Ohio, US

Join our dynamic team & help protect customer and client confidential information by coordinating privacy incident response and driving meaningful improvemen...

Job description

Join our dynamic team & help protect customer and client confidential information by coordinating privacy incident response and driving meaningful improvements from what we learn. You’ll partner with stakeholders across the firm to contain issues, support remediation, and strengthen controls. As a Process Manager on the Privacy Incident Response Team, you support the Privacy Incident Program across multiple business areas by documenting and resolving privacy events within required timeframes. You work with partners to gather facts and evidence, assess applicable requirements, and coordinate containment and remediation actions. You also analyze incident themes to identify process and control gaps and escalate risks and issues as needed. Job responsibilities: - Document privacy events in the system of record and maintain accurate, timely updates - Partner with internal teams to understand incidents, collect evidence, and drive events to resolution within required service levels - Provide guidance to contain privacy events and support customer and process remediation actions - Apply knowledge of privacy breach requirements across jurisdictions to support incident decisioning and outco...