Customer Community Manager

Job description

Job Description: DXC Technology (NYSE: DXC) helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Leading companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive performance, competitiveness, and customer experience. Learn more at DXC.com . At DXC, we leverage technology to deliver mission-critical IT and business process services that help clients optimize operations, improve customer experience, and drive growth. Our Insurance Services support middle- and back-office operations, financial reporting, compliance, and customer service transformation. The Customer Community Manager is responsible for the end-to-end execution of the community strategy and the ongoing evaluation of the effectiveness of the membership-based programs. This role balances strong hands-on contribution with collaboration ensuring Customer Advisory Councils (CACs), Product Advisory Groups (PAGs) and User Groups (UGs) are planned, executed, measured and followed through with consistency, quality and acco...