Manager, Workforce Planning

Job description

Summary Workforce Planning Manager: The Workforce Planning Manager is responsible for leading a team of workforce planning administrators to ensure accurate, timely, and efficient workforce scheduling that supports operational execution across assigned markets. This role oversees daily workload distribution, staffing coordination, system accuracy, and the timely flow of scheduling data. The Manager plays a critical role in ensuring scheduling processes meet business requirements, service‑level expectations, and workforce readiness standards while championing the effective use of AI‑enabled scheduling tools to improve efficiency and decision quality. Job Will Remain Open Until Filled Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers...